Howto: SSH instead of telnet on my account? (Windows)

The SSH Secure Shell (SSH) is a program that allows secure network services over an insecure network, such as the internet. It allows you to securely login to remote host computers, to execute commands safely on a remote computer, and to provide secure encrypted and authenticated communications between two hosts in an untrusted network.

If you have a shared hosting package with us (all our packages with the exception of VPS and Dedicates Servers) you will have to request SSH to be enabled before you can connect to it. To this you will have to submit an SSH Request Access Form along with scans of id documents. More info in this article: How do I get SSH access?.

PuTTY is a free SSH client for use with computers running Windows. You will not need to run a separate installation program. You can download PuTTY for free from its official website here.

Before you can use PuTTY to connect to your account, you will need to set up some configurations.

To begin, double-click on the PuTTY icon on your desktop. You should see a window that looks like this:

Putty Example 1
Figure 1: PuTTY configuration dialog.

In the “Saved Sessions” box, type “mydomain”. In the “Host Name” box, type “” (where ‘’ is the domain of your website ). Select the radio button next to ” SSH “. Your window should now look like the following:

Putty Example 2
Figure 2: An example PuTTY session configuration.

Now click the ‘save’ button on the right hand side. The name “mydomain” should now appear in the list of saved sessions. To activate a connection to your account, simply double-click on “mydomain” underneath the “Default Settings” listing.